Cinepolis-Moviehouse & Eatery

Job 176430 - General Manager
Keller, TX

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Job Details

Location: Keller, TX
Employment Type: Full-Time
Salary: $70,000.00 - $90,000.00

Job Description

General Managers are responsible for managing the daily operations of Moviehouse &Eatery in all facets of the business: hospitality, quality, staffing, environment, and profitability. Our job as leaders at Moviehouse & Eatery:


Hospitality
• First class movie and dining experience for every guest: sights, sounds, food, drink, service, and environment. 
• Exceed guest expectations and resolves all guest issues correctly to ensure return visits.
• Hospitality to every team member through employee alignment and constant focus on team development.

Quality 
• Critical eye toward all products, bar and kitchen, from the time the product is delivered until it is composed and served to our guests. 
• Maintenance and diligent use of all policies and procedures focused on product quality: daily line checks, prep and par level control, regular food and beverage audits, and 100% commitment to safe and sanitary operations.
• Encouraging of and receptive to feedback on food and drink quality focused on resolution and improvement.

Staffing
• Responsible for recruitment, interviewing, hiring, onboarding, and successful training of all new employees.
• Constant focus on team member development and cross training to ensure maximum operational efficiency and career growth for team members. Daily communication on individual performance and training opportunities. 
• Schedule control and assurance of proper staffing levels, balance of shifts, and shift preparedness 24/7/365.

Environment
• Safety and security ambassador for all managers and team members.
• Compliance coordinator for all operational standards, company policies, and Federal/State/Local laws.
• Focus on and maintenance of excellent in theater guest experience: visual and audio quality, comfort and function of recliners in each theater, and cleanliness. 

Profitability
• Delivery of targeted financial return by forecasting, managing, and analyzing sales, labor, costs, and in turn, profitability. 
• Adaptable to shifting business targets and an ability to reorganize and refocus operations to accommodate those shifting targets. 
• Controlling day-to-day operations - profit & loss, by following cash control/security procedures, reviewing financial reports, and taking appropriate actions.

Requirements

Requirements
• Bachelor's Degree or equivalent combination of education and experience.
• Minimum of 5 years of experience as salaried General Manager in full service, casual dining.
• Record of maintaining high standards in restaurant cleanliness, sanitation, food quality, and guest satisfaction.
• Demonstrated leadership skills, including coaching, directing, and motivating a team.
• Drive and determination to get the job done.

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